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Dusseldorf Hamburg

Service Manager / IT Project Manager (m/f/d)

Are you interested in IT and like to take on responsibility? Then our managed services department is the right place for you.
In cloud, database, software development, service and operation projects, our customers have a wide variety of requirements. Your task is to translate these requirements into intelligent services to keep our customers happy and satisfied in the long term.

What you can expect

  • You coordinate and supervise the projects in a professional manner as it best suits the customer.
  • Even in a critical situation, you keep a cool head and proactively approach the solution of the problem.
  • You oversee the holistic service management process from requirements analysis and delivery to ensuring controlling and reporting.
  • You take on responsibility for delivering the service our customers need. This includes ensuring our quality standards.
  • Your task is to manage and motivate the service team and to communicate and coordinate with customers.
  • Personal customer meetings are part of your daily routine.
  • We support your personal development not only with professional and interdisciplinary training, but also with a personal mentor, a junior development programme and many exciting projects. Because your career is as important to us as it is to you! Let's tackle it together!

What you bring to the table

  • You have experience in managing IT projects or service/operations projects.
  • You are technically up to date in IT, especially in databases and cloud, and have no fear of new tasks in this area.
  • You think outside the box, enjoy advising customers and can support our sales team in selling new services and projects.

What we offer

Flexible working hours

You decide what hours you work. A digital workplace is part of our day-to-day culture. Of course we provide you with the necessary infrastructure.

Good accessibility

If you work at Trivadis you can leave your car at home. All our locations are close to railway stations or strategic traffic hubs.

Free mobile phone & internet

We pay all our employees’ mobile phone and internet costs – whether they’re junior consultant or managing director.


Freedom we also mean in terms of location. Trivadis enables you to work from home or on the road. Our digital workplace makes this possible.

Knowhow Netzwerk

We share our knowledge willingly and often. Discover new technologies and opportunities with us and our customers.

Great Colleagues

Let yourself be carried away by our collegial and open approach. We live constructive feedback and know how to celebrate successes together.

Introduction programs

We give you the support you need to get off to a good start at Trivadis. You discover our world at our boostcamp, in specialist courses and in practical workshops – with your mentor («Götti») at your side.

Diverse development opportunities

If you want to get ahead, we’re the employer for you. Let's find out what your career path is.

About Trivadis

Detecting irregularities in the artificial respiration of critically ill children at an early stage, automating the creation of newsroom articles or identifying machine damage up to 45 days in advance – by harnessing the power of data and new technologies, we strive to transform our clients‘ business for the better. We are the newly formed Data & Applied Intelligence Network by Trivadis and Accenture in Switzerland, Germany and Austria. What sets us apart from competitors is the unique combination of our strengths: Trivadis‘ profound technological expertise and Accenture‘s strategic know-how as well as its global network and scaling capabilities. Further information:

Your contact

Arndt Reichmann

+49 162 291 47 68