You and your teams are already past the limits of how much you can take on? They should be celebrating you, but instead there is frustration because you simply don’t have the time for new projects and the growing digitalization needs of management and the specialist departments. You’re keeping the challenging operations running and no one thanks you for it. On top of that, your career path has become stagnant because you and your team can’t implement any ideas or projects for the future because you are overworked. Even though it would pay out in multiple ways for your company.
Do something about it: Free yourself from standard tasks, get your head clear for pioneering applications, create the scope for agile working. And above all: Gain skilled employees by provided exciting tasks. After all, who wants to have the same grid every day?
The magic words: Application Managed Services
Application Managed Services are, admittedly, not new. But in the age of digitalization, it’s as current and sought-after as ever. It all depends, however, on which partner and which service level agreements you are working with. For us, three factors are key here: Quality, flexibility and trust.
You agree? Then you should get to know our Application Managed Services. With us, you’ll benefit from over 20 years of project and operations experience from a vast range of customer needs with over 285 active service level agreements. You can put together different service packages as needed with us – from solely a software maintenance package to organizing support. Our spectrum covers the entire life cycle of your application and infrastructure (databases, middleware and operating systems) – on premises in your computing centre or as a service in the cloud.
“The new online platform allowed us to provide good support in tough situations and to add this to our existing IT landscape with little effort. With Trivadis SystemCare, we have also found a long-term solution for the support and maintenance of our new platform.”
Christoph Zogg, Chief Operating Officer at Edelweiss Air
Software or soft skills – which is more important for you?
Isn’t it amazing that it’s primarily soft skills that matter in our high-tech industry? According to an IDG study, 35% of companies see trust as “the most important good” when working with a service provider. This is followed by 30% for being solution-oriented and having a proactive approach to problems and 28% for being customer-oriented. Is that in line with your idea of the ideal service partner?
For us, having you trust us is definitely of the utmost importance! We know that trust is the foundation for successful collaboration. We don’t just see that as an empty metaphor – superb IT service quality is in our DNA! We prove that day after day. In every form (operations, support or maintenance), for all areas (databases, middleware, operating systems or applications) and with all performance components (monitoring, disaster recovery, backup and much more). The range stretches from service desk to technology experts, for individual areas or full-scale outsourcing, as a service in the cloud or on premise.
Benefits for you with our SystemCare for Applications.
- Controllable costs for operations and software maintenance
- Assured application-specific expertise
- The value of your application software is maintained over its entire life cycle
- Availability of pioneering technologies
- High flexibility with changing service requirements
- Relief and improved plannability for your resources