Infrastructure Managed Services

with SystemCare for Infrastructure.

Managing continuity, efficiency and innovation for your IT system landscape.

trivadis infrastructure managed services

 

“Infrastructure managed services” are specially designed to fulfil the business requirements of your internal customers and put the focus on smooth IT operations. Operation risks are minimised and efficiency are increased through consistent standardisation, automisation and application of our best practices. Our services ensure that the right technology specialists are available when needed, as needed.

In connection with our “Application Managed Services”, you will be able to offer your internal customers comprehensive service as an IT organisation.

You benefit from 20 years of experience in infrastructure management with more than 285 active SLA contracts at present.

  • rehaklinik bellikon
     
    “With Trivadis as a service partner, we were able to ensure and optimise the  operations and support of our Oracle databases sustainably. Both sides have  benefited greatly from the extensive expertise that has been built up over the  many years of working together. We appreciate the close collaboration with the Trivadis Service Team in particular.”

    Simon Schöb, Head of Service Operations, HINT AG

  • logo v-zug ag
     
    “We entrusted Trivadis with all of our Oracle database operations. The SystemCare Managed Services model provides us with maximum flexibility in terms of future  changes while also ensuring database stability in daily operations.”

    Michael Fell, Head of IT and Telecommunication, V-ZUG AG

  • logo kanton aargau
     
    “The migration of the tax library INFO was carried out successfully. The new INFO stands out thanks to its optimised search features and easy-to-use layout. That makes searching fun! With the flexible SLA model SystemCare, Trivadis also guarantees sustainable operations, support and maintenance of this solution.”

    Christoph Ammann, Head of Legal Services KStA

  • rehaklinik bellikon
     
    “Thanks to Trivadis’ flexible service model SystemCare, we were able to tailor the services we needed perfectly to the needs and criticality of our various database
    systems. We were also able to make a valuable contribution to optimising cost/benefits within our company.”

    Roland Sturzenegger, Head of IT, Rehaklinik Bellikon

 

PERFORMANCE CHARACTERISTICS

  • Infrastructure (databases, appliances, middleware, operating systems and clouds) operated by your company
  • Operation through numerous service providers
  • Transfer of the responsibility for operation, support and maintenance
  • Coverage for capacity shortages (such as holiday replacements)
  • Ensured operations and a strengthened support organisation
  • Reduction of operating costs

As a service in the cloud or an on-premise service

 CLOUD
You would like to transfer parts of your IT infrastructure to the cloud without having to forgo state-of-the-art, flexibly selectable operating, support and maintenance services?

We are happy to advise with cloud evaluation, service initialisation and transition (for example, with a secure transfer of data) as well as with the seamless operation of your cloud solution. Through the use of core technologies and standards, we ensure that your investments are protected in the long term and economically optimised.

Naturally, you can also access our managed services family “Trivadis SystemCare” from the cloud.

 ON PREMISE
We are happy to provide our services at your premises or as a hybrid approach combined with a cloud solution.

As supplementary services for individual sub-areas of your IT landscape or as a comprehensive outsourcing.

 OUTSOURCING
The demands on your IT are constantly rising and you are looking for alternatives so that you can focus completely on your own core business? Trivadis Outsourcing is designed for the consistent implementation of your IT strategy. Transfer the responsibility from any parts of your IT management and focus once again on your core business.

We form a reliable team together with our partners to fulfil your needs for quality, flexibility and agility based on clearly defined service contracts.

Successful partnerships – service from a single source

Trivadis SystemCare is based on a standardised yet flexible catalogue of services. Our service configurator makes it easy to create service packages that are tailored precisely to your needs. You choose whether and in what form you want to use which service components.

We are happy to advise on setting up the perfect solution for you.

SYSTEMCARE FOR INFRASTRUCTURE
  • Databases
    Oracle, SQL Server, MySQL, Cassandra, Neo4J, MongoDB, (...)
  • Appliances
    Oracle Exadata, Oracle ODA, (...)
  • Middleware
    SharePoint,  WebLogic, (...)
  • Operating systems
    Unix, Linux, Windows, (...)
  • Cloud
    Azure, AWS, Oracle Cloud, (...)

 

BENEFITS FOR YOU WITH SYSTEMCARE FOR INFRASTRUCTURE:

 
trivadis services produktivitaet geschaeftskontinuitaet

Ensured productivity and continuity of business activities

 
trivadis services fehlerbehebung verfuegbarkeitszeiten

Quick troubleshooting, guaranteed availability and reaction times

 
trivadis services senkung betriebskosten flexibilitaet

Reduced operating costs with full flexibility

 
trivadis services adaptive service-modelle ferienvertretung

Needs-based adaptive service models – from vacation coverage to outsourcing

 
trivadis services technologie kompetenz

Added benefits from broad range of technology expertise

 
We are happy to advise on setting up the perfect solution for you.
 

Trivadis Download

Download the fact sheet now

Find out more about the Trivadis SystemCare solution.

Sebastian Bloch

Sebastian Bloch

Senior Manager, Trivadis Services AG, Brugg