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Enterprise business communication – the "last mile"

Efficient communication in the "last mile" to the end-user is the main challenge faced in business communication (BC) and output management projects. And it's an area in which Trivadis has long-standing experience.

Every day, companies produce countless documents and communicate them in a variety of forms to customers, suppliers and others, using an array of channels. To control the content, technology and space involved in this flood of information, the data must be processed in line with users' needs and transmitted in the form required, yet at the same time catering to efforts at reducing variable transaction costs.

Enterprise business communication helps to optimize the exchange of information within the company and in customer communication, while also reducing the complexity of the IT infrastructure necessary for the purpose.

Value-added document analysis

Companies that migrate, reengineer or replace their core systems are forced to rebuild their entire corporate documentation and align it to the new systems. For this purpose, Trivadis has developed the Trivadis Document Object Model (TDOM) for document analysis and output management. This model is based on structured analysis of documents with the focus on reusability.

A company that selects this method often faces the challenge of evaluating and setting up a new system. Trivadis has the solution at the ready: Trivadis Enterprise Document Service (TEDS), an SAO-based document service based on a central enterprise service bus (ESB) which manages and coordinates document creation services. Another major theme is output management processes. Here too, Trivadis has the solution. By analysing and describing these processes in flexible and appropriate formats using UML or BPEL, Trivadis addresses topics such as traceability and process control and assures their implementation.

Document analysis brings added value

Enterprises in the process of migrating, re-engineering or replacing their core systems must revise their entire corporate documentation and adapt it to the new system. Trivadis has developed the Trivadis Document Object Model (TDOM) for document analysis and output management. It provides a structured analysis of documents with a focus on reusability.

If companies choose this option, they are often faced with the challenge of evaluating and developing a new service. The SOA-based Trivadis Enterprise Document Service (TEDS) provides a ready-made solution. TEDS has been developed around a central enterprise service bus (ESB) and manages the services needed for document creation. In this context the output management processes are also an important element. Trivadis analyzes and describes these processes using a flexible, state-of-the-art solution based on UML or BPEL. This allows factors such as traceability and process monitoring to be incorporated.

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